Privacy Policy
Center for Safety Critical Industries
Website: https://didrik.ca
Effective date: 01.11.2026
1. About this policy
Center for Safety Critical Industries (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, protect, and retain personal information through didrik.ca and related inquiries and services, including safety consulting, aeronautical assessments, and requests for SiteDocs demonstrations.
Personal information means information about an identifiable individual. We handle personal information in accordance with applicable Canadian privacy laws, including British Columbia’s Personal Information Protection Act and the federal Personal Information Protection and Electronic Documents Act where applicable.
2. Information we collect
Depending on your interaction with us, we may collect:
- Your name, email address, telephone number, organization, and professional role.
- Appointment preferences and information you provide when requesting a demonstration, consultation, quotation, or assessment.
- Correspondence and project information needed to respond to your request or provide an agreed service.
- Technical information generated when you visit the website, such as IP address, browser and device information, pages visited, and access times, depending on the website’s configuration and service providers.
Our linked Google Forms request contact and organization details. The SiteDocs demonstration form also requests appointment preferences.
Please provide only information needed for your request. Do not submit passwords, government identification, medical information, identifiable incident reports, or other sensitive personal information through general inquiry forms. Contact us first to arrange an appropriate transfer method if sensitive information is necessary. Obtain appropriate authorization before providing personal information about another person.
3. How we use information
We use personal information for purposes reasonably connected to your interaction with us, including:
- Responding to inquiries and arranging appointments or demonstrations.
- Preparing proposals and providing requested consulting or assessment services.
- Communicating about an existing request, project, or business relationship.
- Maintaining business records, protecting our systems, preventing misuse, and meeting legal obligations.
- Sending optional promotional communications when we have the consent or other authority required by law.
We do not require consent to unrelated marketing as a condition of responding to an inquiry or providing a service. You may unsubscribe from promotional messages using the instructions in the message or by contacting us.
4. Consent and choices
We explain the purposes of collection when or before collecting personal information, except where the law permits otherwise. Depending on the information and circumstances, consent may be express or implied where legally appropriate. We seek express consent where required, including for uses involving sensitive information.
You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. We will explain any consequences, such as being unable to complete a requested service. Visiting this website alone does not constitute consent to every collection, use, or disclosure.
5. When we share information
We limit disclosure to information reasonably needed for the relevant purpose. We may share personal information:
- With service providers supporting website hosting, forms, email, scheduling, document storage, and business administration.
- With a SiteDocs specialist or other identified service partner when necessary to fulfill a request you have authorized, with any additional consent required by law.
- With professional advisers or authorities where disclosure is legally required or permitted.
- With another party where you have otherwise authorized the disclosure.
Service providers acting on our behalf are expected to protect personal information and use it only for authorized purposes, subject to applicable law. Independent third-party services may handle information under their own privacy policies. We will identify a materially different purpose and obtain consent where required before using or disclosing information for that purpose.
6. Forms cookies and third-party content
The website links to Google Forms and may display or link to third-party videos and other content. When you open a form, play embedded content, or follow an external link, the provider may collect technical information and use cookies or similar technologies under its own policies.
Our website and its providers may use cookies for essential functions, security, preferences, and, where enabled, usage measurement. Where consent is required for optional cookies or tracking, we will request it before activation. You can manage cookies through your browser and any consent controls provided on the website. Blocking cookies may affect some functions.
Review the privacy notices of services you choose to use, including Google and SiteDocs. This policy governs our handling of information; it does not replace their notices.
7. Processing outside your province or Canada
Our service providers may process or store personal information outside your province or Canada. Information processed elsewhere may be subject to the laws of that jurisdiction and lawful access by its authorities. Contact our Privacy Officer for information about our providers and cross-border handling practices.
8. Retention and protection
We retain personal information only as long as reasonably necessary for the purpose collected and applicable legal, contractual, and recordkeeping requirements. Where British Columbia law requires retention of information used to make a decision directly affecting an individual, we retain it for at least one year. We securely destroy or anonymize information when it is no longer required.
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. Access is limited to authorized people who need it for their responsibilities. No internet transmission or storage system is completely secure. If a privacy breach occurs, we take appropriate steps to contain and assess it and provide notifications required by applicable law.
9. Access correction and complaints
You may request access to personal information we hold about you, ask how it has been used or disclosed, request corrections, withdraw consent, or raise a privacy concern.
Contact our Privacy Officer using the details below. We may verify your identity before responding, using only information reasonably necessary for verification. We respond within applicable legal time limits. If access is restricted or a fee is permitted, we explain the reason and applicable options.
You may also contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca, as applicable.
10. Updates
We may update this policy as our services or practices change. We will post the revised policy and effective date on didrik.ca and provide additional notice or seek renewed consent where required by law. Changes do not authorize new uses of previously collected information without any consent required by law.
11. Contact
Privacy Officer
Center for Safety Critical Industries
Website: https://didrik.ca
Email: [didrik@didrik.ca]
Mailing address: 210A 12A ST N Lethbridge AB, T1H 2J1
Telephone: 587.257.2460
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